SHIPPING & RETURNS
SHIPPING POLICY
Thank you for visiting and shopping at 2D Field Targets!
Domestic Shipping Policy
Shipment processing time
All orders are processed within 2–3 business days of receipt.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. If your shipment experiences a significant delay, we will contact you via email or phone.
Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email with your tracking number once your order has shipped. The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
2D Field Targets are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the customer’s responsibility (including tariffs, taxes, and other costs).
Damages
2D Field Targets are not liable for any products damaged or lost during shipping. If you received your order damaged, please file a claim with the shipment carrier. Save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We make every attempt to accomodate the shipping address provided at checkout. If we cannot accomodate the address, we will try to contact the customer to provide an updated address. If we cannot update the address, the order will be canceled and refunded.
2D Field Targetsbwill not be held responsible if the customer provides the wrong shipping address and we cannot recover the package.
Missing or Stolen Shipments
If you didn’t receive your order, but the shipping carrier has reported that it was delivered, please let us know as soon as possible:
Call +447950223156
Or alert us at 2dfieldtargets@gmail.com
We will file a claim with the shipping carrier.
RETURN & EXCHANGE POLICY
In order to be eligible for a refund, you have to return the product within 30 calendar days of your purchase. The product must be in the same condition that you receive it and undamaged in any way.
After we receive your item, our team of professionals will inspect it and process your refund. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
If the product is damaged in any way, or you have initiated the return after 30 calendar days have passed, you will not be eligible for a refund. If anything is unclear or you have more questions feel free to contact our customer support team